Rhonda K. Kitchens is a Librarian, Writer, Poet, Pug Enthusiast,
Florida History Buff and Kayaker. This purpose of "Sell it With Sizzle"
is to provide free ideas and tips for adult librarians who do programming.
To contact me: Rhondakwrites
@
…aol.com
#3 - AUDIENCE
DEVELOPMENT: “Miracle
start to happened when you give as much energy to your dreams as your
fears.” --Richard Wilkins
Audience
development is a form of cross selling. That is finding new users, visitors,
clients and even fans from diverse groups, interests and areas.
One of the best
stories on audience building is in the humble origins of the hamburger as pop
culture item. In the 1920s the hamburger was considered lower class and
a health hazard. In 1921 Billy Ingram started WhiteCastle in WichitaKansas. To convince the
middle class to accept the burger Ingram identified women as his access
point. He developed a campaign around a spokesperson/actress he named Julia
Joyce. Joyce made appearances at local women’s groups and
organizations – always, always with a sack of burgers. She held tours
at WhiteCastle restaurants showing how
burgers were made and how the premises were kept up. Often she would
talk to several clubs a day. People spread the word and by the 40s the
hamburger had shed its negative connotations.
Henry DeVries of the New Client Marketing Institute researched
how to find new clients. His research demonstrated the best ways to get
new people interested in your product or service was:
Small scale seminar
Giving speeches
Getting published
Networking in a proactive way
Participating in organizations
Both networking
and participating in organizations are time worn ways of creating partnership
opportunities. That is people as a captive audience for your program or
people to provide your program. Both networking and participating in
organizations allows for contacts to getting published. Getting
published isn’t just in the local daily or weekly newspaper or a library
publication. Many businesses, counties and organizations have newsletters
both paper and online where you can write about the products/services you
have available through your library system.
Again, write to
the target. A unique selling point to the Garden Club may not be so useful
with your local Chamber of Commerce. The benefits of RefUSA
will vary for someone doing cold calls or someone putting together a mailing
list.
Giving speeches
is a great chance to pitch your technology product to a niche audience. Your
and your library’s visibility are greatly
improved not only by your appearance but also the word of mouth and publicity
about your appearance.
Use Gale’s
Ready Ready Reference Shelf Directory of
Organizations to locate industry groups in your area. Keep an eye on weekly
and daily newspaper events listings to identify organizations that have
active, consistent meetings. Do not forget about your own affiliated
county, city, government or educational institutions.